IMIRASIRE TV – Privacy Policy

1. Information We Collect

Depending on how you use IMIRASIRE TV, we may collect the following information.

1.1 Account Information

When you create an account, we may collect:

• Your name
• Email address
• Password information in securely protected form
• Account role and account status
• Information necessary to maintain and secure your account

We do not store your password in readable form.

1.2 Subscription Information

When you subscribe to a premium plan, we may collect and store information associated with your subscription, including:

• Selected subscription plan
• Subscription start date
• Subscription expiration date
• Subscription status
• Subscription currency
• Subscription amount
• Payment status
• Payment reference associated with the subscription

1.3 Manual Payment Information

IMIRASIRE TV currently uses a manual payment verification process.

When submitting a payment for a subscription, you may be asked to provide information such as:

• Payment method
• Payment or transaction reference
• Sender name
• Payment amount and currency
• Information necessary for our administrators to verify the payment

Payment information submitted to IMIRASIRE TV is used to verify subscription payments and activate the applicable subscription.

IMIRASIRE TV does not ask users to provide passwords, PINs, or other confidential credentials for their mobile-money or bank accounts through our website.

1.4 Usage and Streaming Information

We may collect information necessary to operate and improve the streaming service, including:

• Movies or series you access
• Watch-progress information
• Resume and continue-watching information
• Basic technical information associated with website usage
• Information required for security, troubleshooting, and service operation

Watch-progress information may be associated with your account so that you can continue watching content from where you stopped.

1.5 Technical Information

When you use our website, certain technical information may be processed automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Approximate connection information
• Login and session information
• Security and error information

2. How We Use Your Information

We may use collected information to:

• Create and maintain your account
• Authenticate users
• Provide access to the IMIRASIRE TV service
• Process and verify subscription requests
• Verify manually submitted payment information
• Activate, maintain, expire, or manage subscriptions
• Provide premium-content access to eligible subscribers
• Save and restore watch progress
• Maintain account security
• Detect abuse, fraud, or unauthorized activity
• Troubleshoot technical problems
• Maintain and improve the website
• Communicate with you about your account or subscription
• Respond to customer-support requests
• Comply with applicable legal obligations

3. Payment Information

IMIRASIRE TV may provide payment instructions for supported payment methods, which may include mobile-money or bank payment options.

Users are responsible for making payments through the appropriate payment channel and submitting accurate payment references.

Our administrators may review submitted payment information to determine whether a subscription payment can be verified.

IMIRASIRE TV does not request your mobile-money PIN, banking password, card PIN, or other account credentials through the website.

You should never provide such credentials to anyone claiming to represent IMIRASIRE TV.

4. Third-Party Services

IMIRASIRE TV may use third-party technology and service providers to operate parts of the website and streaming infrastructure.

Video content may be hosted and delivered through Bunny Stream/CDN infrastructure.

Third-party providers may process technical information necessary to deliver their services. Their processing of information may be governed by their own privacy policies and terms.

We encourage users to review the privacy policies of relevant third-party service providers where appropriate.

5. Cookies and Sessions

IMIRASIRE TV may use cookies, sessions, or similar technologies necessary to:

• Keep users signed in
• Maintain secure sessions
• Remember certain preferences
• Protect the website against unauthorized activity
• Operate essential website functionality

Disabling certain cookies may affect some website functionality.

6. Information Sharing

We do not sell your personal information.

We may disclose information when reasonably necessary to:

• Provide and operate IMIRASIRE TV
• Verify subscription payments
• Maintain hosting, streaming, security, or technical infrastructure
• Protect IMIRASIRE TV and its users against fraud or abuse
• Comply with legal requirements
• Respond to lawful requests from competent authorities
• Protect our legal rights

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they believe their account has been compromised.

8. Account Information and Data Retention

We retain information for as long as reasonably necessary to:

• Maintain your account
• Provide requested services
• Maintain subscription and payment records
• Resolve disputes
• Prevent fraud or abuse
• Meet legal, accounting, or regulatory obligations
• Maintain necessary security records

The length of retention may vary depending on the type of information and the purpose for which it is retained.

9. Account Deletion

You may contact IMIRASIRE TV to request deletion of your account, subject to applicable legal and operational requirements.

Some information may need to be retained for a reasonable period where necessary for legal compliance, financial records, fraud prevention, dispute resolution, or other legitimate purposes.

Deleting an account may result in the loss of access to associated services, subscriptions, watch-progress information, and other account features.

10. Children's Privacy

IMIRASIRE TV is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

11. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of information where applicable
• Ask questions about how your information is used
• Withdraw certain permissions where applicable

Some requests may be subject to legal or operational limitations.

To exercise a privacy-related right, contact us using the information provided on our Contact Us page.

12. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, we may update the “Last Updated” date shown at the beginning of this policy.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact IMIRASIRE TV.

IMIRASIRE TV
Email: info@imirasiretv.com
Phone: +250 788205788

Website: agasobanuye.imirasiretv.com

14. Governing Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations governing IMIRASIRE TV and its users.

Where a conflict exists between this policy and a mandatory legal requirement, the mandatory legal requirement will apply.