Contact Us
Get help with your account, subscriptions, payments and streaming experience.
If you have a question about IMIRASIRE TV, your account, subscription, payment, or streaming experience, you can contact our support team.
Account & Login Support
Contact us if you are experiencing problems with:
- Creating an account
- Logging in
- Email verification
- Password reset
- Account access
- Updating your account information
For account-related requests, please contact us using the email address associated with your IMIRASIRE TV account where possible.
Subscription Support
You can contact us about:
- Subscription activation
- Premium-content access
- Subscription expiration
- Subscription-plan questions
- Incorrect subscription information
- Other subscription-related issues
When contacting us about a subscription, include your account email and relevant subscription information.
Payment Support
IMIRASIRE TV currently uses manual payment verification.
If you have made a subscription payment and are experiencing an issue with verification or activation, please provide:
- Your IMIRASIRE TV account email
- Payment method used
- Payment or transaction reference
- Date of payment
- Currency and amount
- A brief description of the issue
Streaming & Technical Support
Contact us if you experience problems such as:
- A movie not playing
- A series episode not playing
- Streaming interruptions
- Problems resuming playback
- Other technical issues with the website
When reporting a technical issue, tell us:
- The movie or series name
- The episode, if applicable
- The device you are using
- Your browser, if known
- A brief description of the problem
Screenshots may be useful when reporting a website error.
Content & Copyright Requests
If you believe that content available through IMIRASIRE TV infringes your rights or if you have another legitimate content-related concern, please contact us with sufficient information for us to review the matter.
Where appropriate, include:
- Your name and contact information
- Identification of the content concerned
- The reason for your request
- Any information supporting your claim
General Questions
You may also contact us for general questions about:
- IMIRASIRE TV
- Available content
- Subscription plans
- Website functionality
- Other matters relating to our service
Official Contact
IMIRASIRE TV
Email: info@imirasiretv.com
Phone: +250 788205788
Website: agasobanuye.imirasiretv.com
Response Times
We aim to review support requests and respond as soon as reasonably possible.
Response times may vary depending on the nature and complexity of the request.
Thank you for using IMIRASIRE TV.